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Talk to the vaccine team if you have concerns about getting your vaccine

It’s really important that you get all the COVID-19 vaccines you are eligible for so that you have the strongest protection against the virus, prevent the worst effects and reduce risk of infection to those around you. There are many reasons why people haven’t had their vaccines yet. Not everyone feels comfortable having an injection, some people are scared of needles or needle-phobic, some may be anxious about leaving the house, visiting an unfamiliar place or worried about side-effects of the different vaccines, and others may be struggling to get out to a vaccine site.

If you have any concerns the vaccine team can talk it through with you, or you can request a call back from a clinician if you would prefer, to help find the best way for you to get your COVID-19 vaccine. This could include helping you to find a venue you feel comfortable in or transport to get you there, booking your appointment, talking through any worries you might have about needles or getting an injection, and where appropriate they could even arrange a home visit if needed.

To talk to one of the vaccine team, please call 0300 303 8060 (Monday to Friday, 9am to 5pm) or email

More information

Find out more about the Sussex COVID-19 vaccination programme, including FAQs. If you can’t find an answer, email, or phone the vaccine enquiry phone line: 0800 433 4545 (open 9am to 4pm, Monday to Friday).

National NHS information about the coronavirus (COVID-19) vaccine.

Referal to the allergy clinic

If you have had an immediate anaphylaxis following a covid vaccination, myocarditis or ITP, and you are a registered WellBN patient, we can refer you to the allergy clinic.

Click to submit a request for referal to the allergy clinic

GP Letter

We can provide a GP letter for you if you are a WellBN registered patient

Click to submit a request for a GP letter

Still have an unanswered query?

Click here to submit a query directly to the WellBN Covid vaccination team