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  • Compared to last year our appointment provision or recording of events has increased immensely for both face to face and telephone appointments compared to last year.
  • Appointments are up by an extra one-third or more with face to face appointments and 20-25% with telephone appointments.
  • Both months are similar in numbers showing a consistent increase compared to 2023.
  • It is not clear why there has been this significant change, though there is awareness of recording our contacts more accurately as an ongoing theme.
  • DNA rates are static, though in absolute terms there may in fact be a drop in DNA rate due to the total increase in appointments recorded.

 

Appointment Statistics for February 2024

Number of Appointments Recorded .…………… 6952

Number of Face-to-Face Appointments ……….. 3637

37.9% more than last year

Number of Telephone Appointments …..………..3042

21.0% more than last year

Number of Home Visits …………………………………..111

88.1% more than last year

Number of patients who did not attend their appointments ……………………………………………….. 480

10.9% more than last year

Thank you for everyone who attended their appointments.

If you are unable to attend your appointment please contact us to cancel or rearrange.